Cancellation policy

If you need to cancel, you must let us know in writing. Deposits are non refundable. Cancellations more than 4 weeks prior to accommodation date -no additional charge will be made for the booking of the reserved period However, please note that we cannot return your deposit.

Cancellations 4 weeks or less before arrival- the Guest will be responsible for the full cost of the booking for the reserved period unless the proprietors find a substitute guest, in which case a refund, less expenses and deposit will be returned for the period booked.

For unforeseen circumstances causing your cancellation, we recommend that you take out travel cancellation insurance.

In the unlikely event the property becomes unavailable, the owner will refund all payments made. No further liability is accepted.

You can inform us by e-mail info@ticketyboo-luss-lochlomond.com.